life is a tale, told by an IDIOT...

So I was finally contacted by the freight company to schedule delivery for the marble countertop & sinks for the master bath. I ordered (and paid for) this item on December 2, at which time I was told it should be delivered by December 16. With Christmas, I figured that date was a fantasy, but if I'd known I'd have to wait 6 weeks, I could have spent a lot less and gotten the same product from a local vendor. Anyway, I was given a choice of Monday or Wednesday of this week for delivery. I chose Monday, because I'm in meetings all day Wednesday, and the freight company confirmed delivery for Monday, between 9AM and 1PM.

This was at about 5:30 on Friday, so I took my laptop home and e-mailed my boss that I'd be working from home today because my bathroom countertop was finally going to be delivered (she's aware of the ongoing remodeling saga, and is sympathetic because she's undergoing a remodeling saga of her own).

I've been working on my laptop all day, but at a few minutes after 1:00, I stopped and called the freight company to ask about my order, and how late they were running. I was told they weren't running late at all, because delivery was scheduled for anytime between 9 & 5. I said that I'd been told delivery would occur between 9 & 1. "Oh, we just tell you that for your convenience!" the clerk said cheerfully, "Actual delivery time is anytime between 9 & 5."

Uh-huh...