Monday, January 14, 2008

life is a tale, told by an IDIOT...

So I was finally contacted by the freight company to schedule delivery for the marble countertop & sinks for the master bath. I ordered (and paid for) this item on December 2, at which time I was told it should be delivered by December 16. With Christmas, I figured that date was a fantasy, but if I'd known I'd have to wait 6 weeks, I could have spent a lot less and gotten the same product from a local vendor. Anyway, I was given a choice of Monday or Wednesday of this week for delivery. I chose Monday, because I'm in meetings all day Wednesday, and the freight company confirmed delivery for Monday, between 9AM and 1PM.

This was at about 5:30 on Friday, so I took my laptop home and e-mailed my boss that I'd be working from home today because my bathroom countertop was finally going to be delivered (she's aware of the ongoing remodeling saga, and is sympathetic because she's undergoing a remodeling saga of her own).

I've been working on my laptop all day, but at a few minutes after 1:00, I stopped and called the freight company to ask about my order, and how late they were running. I was told they weren't running late at all, because delivery was scheduled for anytime between 9 & 5. I said that I'd been told delivery would occur between 9 & 1. "Oh, we just tell you that for your convenience!" the clerk said cheerfully, "Actual delivery time is anytime between 9 & 5."

Uh-huh...

7 comments:

Jan said...

HOW CAN THAT BE FOR YOUR CONVENIENCE??? Ridiculous. I hope you got the delivery!

emmapeelDallas said...

The guy showed up at 4:20. Yeah, I wrote the company a note telling them what I thought of their "for your convenience" line...

Tammy said...

That figures! I hope they look great. ;) hugs

Lisa :-] said...

Uhhhhh....say what?

TJ said...

9:00-5:00?? any month?? Laughing I absolutely do not understand why the window can not be something more accountable! I swear. I leave a one hour window for the guys, they run behind OR ahead I call our customers....they can turn on us over a 15 minutes difference. 20 minutes and it can get ugly....
Have a great day. It sounds so BEAUTIFUL!
Pictures??
Love TJ

Chris said...

You should stop payment on their check and say, "I know I told you I had money in the bank....but that was only for your convenience"

he he

C. said...

HI! SOO good to see you. I found you over at Chris'. how do I get an alert to your blog? ;) C.