If you need to call customer service and prefer to talk to a real, live human being rather than punch in an endless array of numbers on a keypad (known in industry as IVR, or Interactive Voice Response Telephony), go to GetHuman.com. The site, created by Paul English, began in 2005 as a cheat sheet with the numbers of just 10 companies. Since then, the cheat sheet has evolved into list of numbers and prompts that enable you to reach a real, live human being at hundreds of companies, from the automotive industry to utility companies. If you can't find the business you're looking for at GetHuman.com, try Walt Tetschner's site, Get2Human.com.
Thursday, January 15, 2009
tired of talking to machines?
If you need to call customer service and prefer to talk to a real, live human being rather than punch in an endless array of numbers on a keypad (known in industry as IVR, or Interactive Voice Response Telephony), go to GetHuman.com. The site, created by Paul English, began in 2005 as a cheat sheet with the numbers of just 10 companies. Since then, the cheat sheet has evolved into list of numbers and prompts that enable you to reach a real, live human being at hundreds of companies, from the automotive industry to utility companies. If you can't find the business you're looking for at GetHuman.com, try Walt Tetschner's site, Get2Human.com.
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